What happens if I miss a collection or delivery? 09 February 2022 09:52 Updated It happens! Not to worry, just contact your local lagoon to reschedule. Unfortunately, we'll need to charge the delivery fee of £3.95 for the additional trip but otherwise, no problem at all! Related articles I need to reschedule my collection or delivery I've got a problem with my order Can you leave my items in a safe place? Can I track my Oxwash rider? Can you collect from one location and deliver to another?